Based in newly refurbished offices in Abingdon, we are looking for an experienced Technical Engineer, ideally, one who has experience in Bearing design to join our collaborative team. We work and play hard and are hiring due to expansion. We have experienced considerable growth over the last few years and are now looking for a Technical Engineer to join our existing, very talented team.
There is ample parking on-site and the opportunity to join the company bonus scheme, based on monthly team sales targets.
Position Overview:
Reporting directly to the Technical Operations Manager, the role's key focus is on the Engineering and Technical aspects of our products. Communicating effectively with colleagues, customers, and suppliers providing them with technical support as required.
Assisting colleagues, Customers, and suppliers with technical difficulties or quality issues. Performing calculations and producing reports. Reviewing and understanding technical reports and documents. To develop strong and effective customer and supplier relationships.
Essential main job functions:
As a specialist in your role, you will be responsible to:
- Deal with customers with a focus on enquiries requires a level of technical discussion. This includes off-site customer visits and occasional overseas travel.
- Accurately enter customer information, product information, and pricing into the database.
- Produce invoices, entering orders, and making product purchases.
- Review and report on bearing quality issues and failures. Reporting internally to the Operations Manager and Quality Engineer, but also to suppliers and customers.
- Inspect and measure products.
- Produce inspection criteria for products when required.
- Understand customer requirements and produce a well-defined specification for a product to suit.
- Advise on sales prices and mark-ups under special cases such as higher volume or prototyping.
- Offer guidance and structure to engineering projects and product development to the engineering and sales team.
- Produce Drawings, Datasheets, and CAD renders for a range of uses including Manufacture drawings, customers' technical documentation, instruction manuals, and advertisement.
- Produce reports and calculations including Bearing Life, Bearing Stiffness and torque, Bearing fits, and Finite Element Analysis. Discussing these results with customers and understanding the limitations of these calculation methods.
- Participate in meetings including Internal Sales meetings, Customer meetings, Technical meetings, and supplier meetings as required.
- Be heavily involved in bearing design.
Day-to-day activities will include:
- Pre and post-sales/technical support to our customers.
- Discussing and reviewing offers made to customers.
- Customer account administration.
- In-bound email in both my mailbox and the main sales inbox.
- Generating quotations.
- Producing Drawings and reports.
- Purchasing parts for onward sale.
- Reviewing and inspecting products.
- Discussing other ongoing projects and providing input and advice.
Financial responsibilities:
- Issuing purchase orders.
- Producing accurate quotations.
- Calculating sales prices and advising others.
- Cost estimating for larger more complex projects.
- Setting trading terms on lower value orders.
Required Experience/Qualifications:
- Degree or Diploma in Engineering.
- Outstanding attention to detail.
- Problem-solving skills.
- Integrity.
- IT Literate.
- Ability to prioritise tasks.
- Ability to work under pressure to deadlines.
- Strong Team player.
- Outstanding communication and presentation skills.
- Drive and a Proactive, can-do attitude.